Follow through to support dots, spans and paths

A behavior designer I’ve been working with was beating himself and his field up for not providing really good follow through for people. According to the behavior design field, helping someone “follow through” means you assist them in creating or finding structure to...

Best brain books for 2013

Looking for a list of the best change leadership books published in 2013? You won’t find it here. This year, I’m breaking from my popular tradition. Instead, I’m offering my “go to” list of favorite books about the brain. This topic is top-of-mind now that I’m serving...

Who’s who vs. that’s that

“Youre invited.” That message from Who’s Who Entry greets me on my smartphone almost every morning. Even though this spam message is missing the apostrophe in “You’re,” it uses the word “who” instead of “that.” Kudos for that word choice! “That” is rapidly replacing...

Cut it out! The ‘It’ being wasteful work.

“Intense busywork.” “Too much stuff.” “Crisis situations that could have been prevented.” These activities are examples of wasteful work that gets in the way of strategic advisors’ ability to provide effective strategic counsel, as cited in the recent survey, Being a...