Why and how to avoid silencing “others”
Miami has always been a favorite travel spot of mine. It was the first big city I ever visited without my parents. As a high school student from Sand Springs, OK, I represented the state of Oklahoma at the Future Business Leaders of America national conference. ...
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How to inspire informed employees to be more trusting
When was the last time you thanked employees for staying on top of public policy and business news? Employees who consume news are a valuable asset to their employer, business and society. Even better, the size of this "informed public" group is skyrocketing,...
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How to become more self-aware: Get to know your brain
Even if you have high self-awareness, you may not be optimizing how your brain works. That can hurt your performance, especially decision-making; your relationships; and your health, both short and long-term. While all human brains function in a similar manner, each...
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How to exercise your brain to avoid lazy thinking
“Why Do People Fall for Fake News?” This New York Times headline and article opened my eyes – although not in the way I expected. The article woke me up to my sloppy thinking on intellectual laziness. Yes, it’s ironic. Even though I’ve studied the subject of...
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3 ways to be clearer and more inclusive in written communications
What do “they,” 0-9 and 😃 have in common? All three are relaxed writing styles that we should embrace in formal employee communications to improve clarity and inclusiveness. If you’re leery about being too casual, think again. At least 1 general counsel is easing...
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Why and how to embrace humanity at work
Back in January 2004 who knew how the words “cloud,” “scrum” and “disruption” would morph and take on dramatically different meanings? Not me! Yet the changes have enabled those of us in organizations of all sizes to transform the way we work. We’re more mobile, make...
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How to be compassionate: ditch resolutions for habits
Have you seen this goskills.com headline? “138 New Year’s Resolutions for 2019” Those six words and numbers triggered sharp pains simultaneously in my brain and stomach immediately after reading them. Before crawling into a fetal position, I got my bearings and...
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Why your call to action needs to be clear and compelling
Want someone to do something? Take time to design your requests for action. Otherwise, people may consider the information they're receiving from you just more clutter. With a clear call to action, you'll get better results and you’ll earn respect for being...
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How to decrease popular workplace toxicity
What do “toxic,” “youthquake,” “post-truth,” 🙂 , “vape,” and “selfie” have in common? They’re the most recent selections for the Oxford Word of the Year. Each year the staff members of the Oxford English Dictionary choose the word or expression that they believe...
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