Help yourself to these articles & tools
Connect uses lean communications® principles and practices plus other scientific methods to improve leaders’ communication and reputation. Lean communications® also helps with achieving goals, improving performance and building trust. As a result, we can better optimize people’s time, money and resources, which is respectful, responsible, and rewarding.
The three main lean communications® principles we follow are to 1) add value to customers, 2) cut clutter and waste, and 3) strive for simple, continual improvements. You can take advantage of some of our lean communications® tools here.
Silent, Sugarcoated Moose®
When your leaders say one thing and start acting another, you’re in Silent, Sugarcoated Moose® territory. It’s where productivity, personal credibility and company reputation start to decline. If you’re not careful, leaders’ trust with employees and other stakeholders can plummet.
Moose on the loose bust trust. To build trust and find out more about moose, turn to Connect’s special Silent, Sugarcoated Moose® services.
Read, watch and listen…
Browse my collection of articles, webinars, slides shows and more.
How to Improve Your 'Organizational Clarity' Grade by Being Brain-Friendly
How to Improve Your ‘Organizational Clarity’ Grade by Being Brain-Friendly (.pdf) The Book of Employee Communications Strategies & Tactics, Vol. 6 2017
Make your CEO more video savvy
Make your CEO more video savvy (.pdf) PR News January 2014
Grow the Lines of Communication
Grow the Lines of Communication (.pdf) PR News July 1, 2013
How Yahoo Employees Got Tased
How Yahoo Employees Got Tased , Interview with Carol Kinsey Goman, Forbes.com March 7, 2013
Communicate Change the Brain-Friendly Way and Get Better Results
Communicate Change the Brain-Friendly Way and Get Better Results (.pdf) HR West May 2012
Keep the Curse of Knowledge from Hurting Employee Communications
Keep the Curse of Knowledge from Hurting Employee Communications (.pdf) Insights Magazine, Northeast Human Resources Association August 2009
Less is More: Increasing Recall by Reducing Content
Less is More: Increasing Recall by Reducing Content TrainingIndustry.com, January 8, 2018
Engagement / Involvement
Inclusion: The New Leadership Imperative. How Emphasis on Inclusion ins Changing the We We Lead -- and Communicate
Inclusion: The New Leadership Imperative (.pdf) Quantified Communications August 2018
Got jerks at work?
Got jerks at work? Liz Guthridge speaking to the Charleston Digital Corridor, Feb. 2016
Inserting ‘Behavior Design’ into Your PR Efforts
Inserting ‘Behavior Design’ into Your PR Efforts (.pdf) PR News January 2015
Power up your performance with your peers
Power up your performance with your peers (.pdf) PR News October 2013
Change Through Smart-Mob Organizing
Change Through Smart-Mob Organizing: Using Peer-by-Peer Practices to Transform Organizations (.pdf) Chapter in The Change Champion’s Field Guide: Strategies and Tools for Leading Change in Your Organization, John Wiley and Sons, Inc. 2013
For Leaders, Micro-Involvement is a Big Thing
For Leaders, Micro-Involvement is a Big Thing (.pdf) PR News April 2013
For an Ownership Culture, Pass the Pronoun Test
For an Ownership Culture, Pass the Pronoun Test (.pdf) PR News January 2013
How Effective Are Your Meetings?
How Effective Are Your Meetings? (.pdf) Connect meeting survey results January 2017
The Art & Science of Building Good Meeting Habits
The Art & Science of Building Good Meeting Habits (.pdf) Connect workshop for the South Carolina Association of Governmental Purchasing Officials May 2015
Seven Simple Ways To Improve Your Meetings
Seven Simple Ways To Improve Your Meetings, Net Speed FastTracks, 2009
To Be a Sustainable Leader, You Need to Manage Your Scarcest Resources Better
To be a sustainable leader you need to manage your scarcest resources better – Grand Heron International
Learn the Skill of Building Good Habits
Learn the Skill of Building Good Habits (.pdf) Connect workshop for MidSouth Association of Talent Development September 2016
Why Your Brand Should Have LinkedIn Guidelines for Employees
Why Your Brand Should Have LinkedIn Guidelines for Employees, PR News May 2016
Build Trust Across Different Cultures
Build Trust Across Different Cultures (.pdf) PR News May 2014
Follow the 5 A’s of Being a Trusted Advisor
Follow the 5 A’s of Being a Trusted Advisor (.pdf) PR News March 19, 2012
When Corporate Cultures Clash: A Guide for Directors
When Corporate Cultures Clash: A Guide for Directors (.pdf) Directors Monthly, November 2003 National Association of Corporate Directors, Washington, DC