Help yourself to these articles & tools

Connect uses lean communications® principles and practices plus other scientific methods to improve leaders’ communication and reputation. Lean communications® also helps with achieving goals, improving performance and building trust. As a result, we can better optimize people’s time, money and resources, which is respectful, responsible, and rewarding.

The three main lean communications® principles we follow are to 1) add value to customers, 2) cut clutter and waste, and 3) strive for simple, continual improvements. You can take advantage of some of our lean communications® tools here. You also can buy the LEAN COMMUNICATIONS® manual.

Silent, Sugarcoated Moose®

When your leaders say one thing and start acting another, you’re in Silent, Sugarcoated Moose® territory. It’s where  productivity, personal credibility and company reputation start to decline. If you’re not careful, leaders’ trust with employees and other stakeholders can plummet.

Moose on the loose bust trust. To build trust and find out more about moose, turn to Connect’s special Silent, Sugarcoated Moose® services.

Read, watch and listen…

Browse my collection of articles, webinars, slides shows and more.

Clarity

How to Improve Your 'Organizational Clarity' Grade by Being Brain-Friendly

How to Improve Your ‘Organizational Clarity’ Grade by Being Brain-Friendly  (.pdf)  The Book of Employee Communications Strategies & Tactics, Vol. 6  2017

Make your CEO more video savvy

Make your CEO more video savvy (.pdf) PR News  January 2014

Grow the Lines of Communication

Grow the Lines of Communication (.pdf) PR News July 1, 2013

How Yahoo Employees Got Tased

How Yahoo Employees Got Tased , Interview with Carol Kinsey Goman, Forbes.com March 7, 2013

Communicate Change the Brain-Friendly Way and Get Better Results
Keep the Curse of Knowledge from Hurting Employee Communications

Keep the Curse of Knowledge from Hurting Employee Communications (.pdf)  Insights Magazine, Northeast Human Resources Association August 2009

Less is More: Increasing Recall by Reducing Content

Less is More: Increasing Recall by Reducing Content  TrainingIndustry.com, January 8, 2018

How to Improve Your 'Organizational Clarity' Grade by Being Brain-Friendly

How to Improve Your ‘Organizational Clarity’ Grade by Being Brain-Friendly  (.pdf)  The Book of Employee Communications Strategies & Tactics, Vol. 6  2017

Make your CEO more video savvy

Make your CEO more video savvy (.pdf) PR News  January 2014

Grow the Lines of Communication

Grow the Lines of Communication (.pdf) PR News July 1, 2013

How Yahoo Employees Got Tased

How Yahoo Employees Got Tased , Interview with Carol Kinsey Goman, Forbes.com March 7, 2013

Communicate Change the Brain-Friendly Way and Get Better Results
Keep the Curse of Knowledge from Hurting Employee Communications

Keep the Curse of Knowledge from Hurting Employee Communications (.pdf)  Insights Magazine, Northeast Human Resources Association August 2009

Less is More: Increasing Recall by Reducing Content

Less is More: Increasing Recall by Reducing Content  TrainingIndustry.com, January 8, 2018

How to Improve Your 'Organizational Clarity' Grade by Being Brain-Friendly

How to Improve Your ‘Organizational Clarity’ Grade by Being Brain-Friendly  (.pdf)  The Book of Employee Communications Strategies & Tactics, Vol. 6  2017

Make your CEO more video savvy

Make your CEO more video savvy (.pdf) PR News  January 2014

Grow the Lines of Communication

Grow the Lines of Communication (.pdf) PR News July 1, 2013

How Yahoo Employees Got Tased

How Yahoo Employees Got Tased , Interview with Carol Kinsey Goman, Forbes.com March 7, 2013

Communicate Change the Brain-Friendly Way and Get Better Results
Keep the Curse of Knowledge from Hurting Employee Communications

Keep the Curse of Knowledge from Hurting Employee Communications (.pdf)  Insights Magazine, Northeast Human Resources Association August 2009

Less is More: Increasing Recall by Reducing Content

Less is More: Increasing Recall by Reducing Content  TrainingIndustry.com, January 8, 2018

How to Improve Your 'Organizational Clarity' Grade by Being Brain-Friendly

How to Improve Your ‘Organizational Clarity’ Grade by Being Brain-Friendly  (.pdf)  The Book of Employee Communications Strategies & Tactics, Vol. 6  2017

Make your CEO more video savvy

Make your CEO more video savvy (.pdf) PR News  January 2014

Grow the Lines of Communication

Grow the Lines of Communication (.pdf) PR News July 1, 2013

How Yahoo Employees Got Tased

How Yahoo Employees Got Tased , Interview with Carol Kinsey Goman, Forbes.com March 7, 2013

Communicate Change the Brain-Friendly Way and Get Better Results
Keep the Curse of Knowledge from Hurting Employee Communications

Keep the Curse of Knowledge from Hurting Employee Communications (.pdf)  Insights Magazine, Northeast Human Resources Association August 2009

Less is More: Increasing Recall by Reducing Content

Less is More: Increasing Recall by Reducing Content  TrainingIndustry.com, January 8, 2018

Engagement / Involvement

Inclusion: The New Leadership Imperative. How Emphasis on Inclusion ins Changing the We We Lead -- and Communicate

Inclusion: The New Leadership Imperative (.pdf)  Quantified Communications  August 2018

Got jerks at work?

Got jerks at work?  Liz Guthridge speaking to the Charleston Digital Corridor, Feb. 2016

Inserting ‘Behavior Design’ into Your PR Efforts
Power up your performance with your peers

Power up your performance with your peers  (.pdf) PR News  October 2013

Change Through Smart-Mob Organizing

Change Through Smart-Mob Organizing: Using Peer-by-Peer Practices to Transform Organizations  (.pdf) Chapter in The  Change Champion’s Field Guide: Strategies and Tools for Leading Change in Your Organization,  John Wiley and Sons, Inc. 2013

For Leaders, Micro-Involvement is a Big Thing

For Leaders, Micro-Involvement is a Big Thing  (.pdf) PR News  April 2013

For an Ownership Culture, Pass the Pronoun Test

For an Ownership Culture, Pass the Pronoun Test (.pdf) PR News January 2013

Meetings

How Effective Are Your Meetings?

How Effective Are Your Meetings?  (.pdf) Connect meeting survey results January 2017

The Art & Science of Building Good Meeting Habits

The Art & Science of Building Good Meeting Habits  (.pdf) Connect workshop for the South Carolina Association of Governmental Purchasing Officials May 2015

Seven Simple Ways To Improve Your Meetings

Seven Simple Ways To Improve Your Meetings, Net Speed FastTracks, 2009

Other

Learn the Skill of Building Good Habits

Learn the Skill of Building Good Habits  (.pdf) Connect workshop for MidSouth Association of Talent Development September 2016

Why Your Brand Should Have LinkedIn Guidelines for Employees
Build Trust Across Different Cultures

Build Trust Across Different Cultures  (.pdf) PR News  May 2014

Follow the 5 A’s of Being a Trusted Advisor

Follow the 5 A’s of Being a Trusted Advisor (.pdf) PR News  March 19, 2012

When Corporate Cultures Clash: A Guide for Directors

When Corporate Cultures Clash: A Guide for Directors (.pdf) Directors Monthly, November 2003 National Association of Corporate Directors, Washington, DC

FREE Tip Sheet!
Small yet brain-friendly changes to your thinking, conversations, and actions can greatly enhance your results. Make sure you're on the right path with this free tip sheet. You'll also receive the monthly newsletters,Connect's CollectionsandConnect's Creations.

FREE Tip Sheet!

Small yet brain-friendly changes to your thinking, conversations, and actions can greatly enhance your results. Make sure you're on the right path with this free tip sheet. You'll also receive the monthly newsletters,Connect's CollectionsandConnect's Creations.

 

"Want to get better at getting better?" 

Small yet brain-friendly changes to your thinking, conversations,
and actions can greatly enhance your results.

Sign up below to download your free cheat sheet.

You have Successfully Subscribed!