Who’s who vs. that’s that

“Youre invited.” That message from Who’s Who Entry greets me on my smartphone almost every morning. Even though this spam message is missing the apostrophe in “You’re,” it uses the word “who” instead of “that.” Kudos for that word choice! “That” is rapidly replacing...

Cut it out! The ‘It’ being wasteful work.

“Intense busywork.” “Too much stuff.” “Crisis situations that could have been prevented.” These activities are examples of wasteful work that gets in the way of strategic advisors’ ability to provide effective strategic counsel, as cited in the recent survey, Being a...