Want to increase your empathy? Go Platinum, not Gold

Want to increase your empathy? Go Platinum, not Gold

Three-and-a-half year old @MarceltheTherapyDog has heard me describe the Platinum Rule numerous times to many of my coachees.  As background, the Platinum Rule is all about treating others the way they want to be treated. By contrast the more established Golden Rule,...
Why and how to be a generalist in a wicked VUCA world

Why and how to be a generalist in a wicked VUCA world

Do you like playing in multiple lanes rather than sticking within the parameters of your chosen profession? How do you feel about exploring new subject areas rather than being known as a SME (subject matter expert)? How about making connections between people, ideas...
How to avoid 3 mistakes knowledge workers often make

How to avoid 3 mistakes knowledge workers often make

Do you know anyone who belonged to an “early exit club”? An “early exit club” was a benefit for long-service employees. Individuals who had completed 25 years or more at their company automatically became members of their employer’s early exit club. The major (maybe...
How to help humans succeed at scheduling

How to help humans succeed at scheduling

“It’s never the other human’s fault.” That’s become my motto for dealing with miscommunications around scheduling. When my communication efforts fail for setting up meetings, I don’t blame anyone, certainly not them. Instead, I stop and think about how to change my...