How to avoid reacting as if everyone’s like you
Hands down (hopefully washed hands), the covid-19 pandemic is the biggest paradox we’re facing in this new decade so far. And it’s a paradox on so many levels. Consider just these three: One, the more we learn about the virus, the more uncertainty we seem to face...
Why and how to look for signals to make a better future
What can Human Resources professionals learn from entrepreneurs, the military and criminals in our VUCA (volatile, uncertain, complex and ambiguous) world? Overall: How to move beyond outdated bureaucratic, command-and-control organizations and be more adaptable....
Want more a-ha’s? Rework your virtual meetings
If you can’t fix it, feature it – and benefit from it too! That last phrase is my added twist on advice from a former boss of mine. This guidance is particularly useful while we’re all working from home, sheltering in place and holding virtual meetings. You can easily...
How to change your focus for large virtual meetings
Facilitating a large virtual meeting is a lot harder than conducting many small virtual meetings, and way harder than large in-person meetings. At least that’s my experience, based on my one virtual big meeting in March 2020 versus more than 100 in-person meetings of...
Why it’s important to avoid sending the wrong messages with videos
How do you separate the signal from the noise as both a sender and receiver of information? When information is noise, it's a human-made pollutant. Just consider the downsides of information that's inaccurate, misleading and overwhelming. Information that's also...
How to enjoy playing an infinite game
Did best-selling author Simon Sinek have any idea how prophetic his new book The Infinite Game would be? At the April 2018 WorkHuman conference, Sinek gave us participants a preview of his latest thinking. Sinek explained that after reading James Carse’s 1986 book,...
How motivational speakers can do more harm than good
If you’re looking for a “motivational” speaker for your in-person or virtual event, do yourself and your participants a favor and please reconsider. At the risk of alienating anyone who likes a good cry when hearing a heart-wrenching personal story and the members of...
Why and how to make recognition contagious
While the fast-spreading coronavirus outbreak demands our attention, please keep in mind there are positive contagions out there that also deserve your awareness. Emotions, feelings, and attitudes are contagious too, especially at work. For example, one of my clients...
Why you need to improve your “work/life skills”
CEOs are ranking soft skills more valuable than technical skills, according to IBM’s fall 2019 report "The Enterprise Guide to Closing the Skills Gap." Yet, the term "soft skills" has a bad rap for a number of reasons, as I explain in my Forbes article published on...
