How to avoid 3 mistakes knowledge workers often make

How to avoid 3 mistakes knowledge workers often make

Do you know anyone who belonged to an “early exit club”? An “early exit club” was a benefit for long-service employees. Individuals who had completed 25 years or more at their company automatically became members of their employer’s early exit club. The major (maybe...
How to help humans succeed at scheduling

How to help humans succeed at scheduling

“It’s never the other human’s fault.” That’s become my motto for dealing with miscommunications around scheduling. When my communication efforts fail for setting up meetings, I don’t blame anyone, certainly not them. Instead, I stop and think about how to change my...
How to reduce complexity to improve recall

How to reduce complexity to improve recall

How’s your recall? If you’re like most of us, it’s hard to remember more than five things at a time. Our working memory is more like a delicate racehorse than a dependable workhorse. If you expect others to remember you and your content, you need to...
Why and how to override the “speed of like”

Why and how to override the “speed of like”

“Check your ego at the door.” This expression reminds us to switch the focus from ourselves to the bigger picture and purpose, especially when participating in meetings. How about adopting a companion phrase that we can repeat when we begin meetings as well as...