How to involve, not just engage, employees

“Why do you use the word ‘involvement’ instead of the more popular term ‘engagement’?” the prospective client asked me. “Involvement is all about action,” I responded. “When you’re involved, you’re doing something. Action helps drive lasting behavior change.” “By...

Trust me! Not spoken here….

“Trust me.” Do you still tell people to trust you? If so, I hope you’re getting better results than I am. Even my dog questions my words. Last week when I told Gustav on one of our walks, “Trust me. Dolittle’s isn’t open on Sundays so we’re not walking in that...