“That’s the way we do things around here….”

Want to play with fire? Keep telling others and yourself: “That’s the way we do things around here….” Reliance on past practices can be an incendiary way to approach work these days. That’s because you can rub your colleagues the wrong way, especially if you’re trying...

Help the economy; improve your communications!

Bad writing is a drag on the economy. Author and Harvard Professor Steven Pinker emphasized that point in his recent Wall Street Journal essay, The Source of Bad Writing. His arguments resonate with those of us who regularly slog through muddy messages…try to decipher...