Why and how to avoid “best practices”

Why and how to avoid “best practices”

“Anytime somebody starts talking to me about ‘best practices,’ I thank them for their time and shut down the conversation. Things move so fast today that by the time you identify something as a ‘best practice,’ there’s a good chance it’s already out of date.” –...
3 ways to help you engage better with employees

3 ways to help you engage better with employees

What do accountability, conscientious recognition and extraordinary moments have in common? Alone or combined, these three unconventional actions can help you improve employee engagement at your organization—however you define engagement. Here’s how. 1.Build in...
How to use your voice to support humanity

How to use your voice to support humanity

To what extent do you and your leaders talk about social and political issues at work? If you’re concerned about the risks of talking about topical issues with key stakeholders inside and outside of your organization, please reconsider. “To be silent is to be...
How to improve your performance on the pronoun test

How to improve your performance on the pronoun test

Do you use the pronoun test? It’s a simple diagnostic tool for assessing organizational health, created by Robert Reich, the US Labor Secretary in the Clinton Administration and now a professor at the University of California, Berkeley. Here’s how to use the test:...