Leaders, if you want employees who will adapt to disruption, not cause adverse disruption, you've got to start upskilling your workforce more quickly in soft skills, especially emotional intelligence. Right now we have too many adult workers creating chaos. Many of...

How’s the “last mile” for the messages you deliver? In other words, are you asking team members to act clearly, reliably, and respectfully so they can follow through promptly and accurately? Or is it more likely your asks and messages are getting stuck along the way,...

Diverse teams get admirable results but often at a price to the team members. They may struggle to get good results because they're experiencing a steep learning curve paved with  frustrations dealing with new people who are different from them. Based on my...

The book Good Power: Leading Positive Change in Our Lives, Work, and World by Ginni Rometty was a gift from my husband’s financial advisor Will Garrity to me. Will knew my husband wouldn’t be interested in this J.P. Morgan Summer 2023 reading list book yet assumed I...

Recalibrate! The definition is “to reexamine (one’s thinking, a plan, a system of values, etc.) and correct it in accord with a new understanding or purpose.” Recalibrate also was the theme for this year’s NeuroLeadership Institute’s summit, which was its first hybrid...

All that’s good for you in self-care has started to feel bad for some. Considering that self-care is the practice of taking actions to preserve or improve your own health, I'm troubled that self-care has become so controversial. Self-care is necessary for our...

A recent coaching calibration call between two strangers turned into an alumni reunion. How? During the course of the conversation, we – a business executive and a leadership coach (That’s me!) – discovered we were both alums of Hewitt Associates. (That’s the HR...

Picture yourself going to dinner at a restaurant or a friend’s home. More than likely when you take your seat, you’ll find the table already set for your meal. This preparation sends at least three signals: 1) Your host is awaiting you; 2) You’ve got the basic tools...

How often are you intentionally encouraging your mind to wander these days? Intentional mind wandering is a powerful and valuable tool to tap into your creativity. Mind wandering often gets a bad rap; however, mind wandering used well can take you places your brain's...