Want to measure what matters? Expand KPIs to include leaders’ ‘being’ side
To what extent are you expanding the definition of your KPIs? If you want to measure what matters, it will help to focus on more than measuring the outputs and activities -- the "doing" of leadership. You also need to track the "being“ of leadership. Yes, the mindset,...
Want to avoid being an ass? Check your assumptions with these 3 tips
Remember this expression? “Never ASSUME, because when you ASSUME, you make an ASS of U and ME,” which is the creation of the late TV writer and filmmaker Jerry Belson. Recently, I was the only ass in the group. And it took me a minute to realize it. Assumptions we...
How to pull people toward opportunities rather than push them into fear
Can you do me a favor? The next time you engage a team member or work colleague in a conversation, please pause first and ask yourself: “Will my words PULL this person closer to me and toward trust, learning, or engagement? Or will my words PUSH them away in fear and...
How to deal with direct reports who want promotions without ‘The Work’
Are you also dealing with direct reports who are asking for promotions but aren’t showing that they are capable of assuming new responsibilities? That's the situation that several of my clients find themselves in. These senior leaders express frustrations that their...
How being simple, social and fun can help you get feedback
Do these work requests sound familiar? “Please take our employee survey.” “What’s your experience as a member of this team? “Answer these 5 anonymous questions.” “Please complete my 360 so I can become better in my role and as a human.” Wherever you turn these days,...
How employees develop when bosses no longer have time to coach them
“Managers are overseeing more people as companies large and small gut layers of middle managers in the name of cutting bloat and creating nimbler yet larger teams…. According to data from research and advisory firm Gartner, there was one manager for every five...
3 ways to work differently to make a greater impact
Want to feel better about your work, your relationships with others and your life? Broaden your perspective to think less about time and more about influence. In other words, stop obsessing about how you're spending your time and accounting for it. Instead, start...
Why you want to experience “key moments” –– ideally 6 a day
How’s your summer going? In early August, I experienced a painful stretch – sitting almost 20 hours over three days in a generic mid-size hotel meeting room for a traditional educational conference. Traditional in that all of the speakers talked at us – two even read...
5 ways to benefit from adult learning and even more ways to do it well
August. It’s the traditional back-to-school month that kicks off the next nine months of formal education for those in K-12 as well as in college. But what about us adults who have already earned diplomas, certifications, and other badges of accomplishment? We now...
