Look inward. The last frontier is our mind. Neuroscientists, psychologists and other scientists are continually making and sharing new discoveries about the human brain. While we know substantially more than we did a decade ago, there’s much more to detect. Like many...

Happy April Fools’ Day! May you enjoy some great jokes, pranks and laughs. April Fools’ Day used to be just fun for me. For the past 10 years—ever since my husband and I got married on April 1, 2003 outside at Yosemite National Park—the day now also evokes deep...

The irony struck me while preparing to moderate the panel “Communicating Change: Best Practices in Change Management Communications” for the San Francisco Chapter of IABC (International Association of Change Management Professionals). “Change” and “clarity” are two...

Even tradition-laden organizations can adopt change quickly. Just look at the Roman Catholic Church and its voting for a new pope this month. Francis, a Jesuit from Latin America. All firsts. They’re not the only changes with potential benefits. Three other actions...

Little is the new big. The benefits are huge. Think micro-financing, micro-learning and micro-breweries. Yes, there’s also micro-managing. We’re not going there because micro-managing is the antithesis of this post. However, in the space between micro-management and...

Don’t emulate Yahoo— regardless of your stance on telecommuting— when you’re calling others to action. Yahoo the employer is lucky that Yahoo the internet company doesn’t do an OMG! celebrity news feature on organizations. What if OMG! featured not just child stars...

Being at a loss for words can sometimes be beneficial. For example, consider these common sayings: A picture is worth a 1,000 words. Actions speak louder than words. Sticks and stones may break my bones, but words will never hurt me. These truisms came to mind after...

The Goldilocks Principle  was alive and well at Overloaded 2013, the February conference produced by the Information Overload Research Group. The irony was that I didn’t recognize the principle until well after the conference, thanks to the way we work today. First,...

For those of us who think we’re not natural-born salespeople, Dan Pink’s new book, To Sell Is Human offers not only relief but also powerful, easy-to-apply tools. Subtitled “The Surprising Truth About Moving Others,” the book first makes a convincing case that we’re...