Five actions to bringing your best self to challenging conversations

Five actions to bringing your best self to challenging conversations

Do you dread difficult conversations? If so, try to stop dreading and instead start preparing. When you approach your conversations as a business process with specific steps, you can bring your best self to challenging one-on-one conversations and reach better...

Tired of communication chaos at work?  Adopt these 5 rules of the road

Tired of communication chaos at work? Adopt these 5 rules of the road

After experiencing yet another communication accident – no serious injuries other than bruised egos and wasted time misinterpreting the purpose of a reformatted document – I’m again asking: “Why don’t we take the time to create specific ‘rules of the road’ to follow...

To reduce hidden costs and get better results, listen to employees

To reduce hidden costs and get better results, listen to employees

Over a 10-day period, I heard something so I'm saying something. Three young women I know who don't know each other told me how they had gone to their bosses to volunteer information gleaned from or about their organization's customers. Two of them offered solutions...

How ChatGPT unpacks all the ways women are disadvantaged in society

How ChatGPT unpacks all the ways women are disadvantaged in society

About 20 years ago, my client and co-author Kathy McKee and I often posed this question to each other and female colleagues: What’s advancing faster these days, technology or opportunities for U.S. women? Technology always won. Now in 2023, the situation has changed:...

How to slow down to figure out what really matters before you act

How to slow down to figure out what really matters before you act

Improv. Diversity. Neuroplasticity. These three concepts are steeped into the new book Real-Time Leadership: Find Your Winning Moves When the Stakes Are High by two well-respected executive coaches, David Noble and Carol Kauffman. However, the authors don’t explicitly...

What 17 leadership gaps look like (and how companies can address them)

What 17 leadership gaps look like (and how companies can address them)

Are you minding the gap, namely a potential leadership gap? Recently 17 Forbes Coaches Council members shared what a leadership gap looks like, tips on how to identify it, and actions to fill the gap between to get the leaders -- and organization -- properly aligned...