Subject to vocal biases? Embrace your voice as it is and speak up

Subject to vocal biases? Embrace your voice as it is and speak up

“How we talk affects how we’re treated and how we treat others,” according to Samara Bay, author of the stimulating new book, Permission to Speak: How to Change What Power Sounds Like, Starting with You. We decide who to take seriously based on how these individuals...

Boost your performance and well-being at work with a recovery routine

Boost your performance and well-being at work with a recovery routine

Do you tend to push yourself until you're ready to drop? If so, you could be hurting your present and future self. To avoid  potential problems, take a break and adopt the practice of athletes. Participate in intentional research-based activities that help you...

Five actions to bringing your best self to challenging conversations

Five actions to bringing your best self to challenging conversations

Do you dread difficult conversations? If so, try to stop dreading and instead start preparing. When you approach your conversations as a business process with specific steps, you can bring your best self to challenging one-on-one conversations and reach better...

Tired of communication chaos at work?  Adopt these 5 rules of the road

Tired of communication chaos at work? Adopt these 5 rules of the road

After experiencing yet another communication accident – no serious injuries other than bruised egos and wasted time misinterpreting the purpose of a reformatted document – I’m again asking: “Why don’t we take the time to create specific ‘rules of the road’ to follow...

To reduce hidden costs and get better results, listen to employees

To reduce hidden costs and get better results, listen to employees

Over a 10-day period, I heard something so I'm saying something. Three young women I know who don't know each other told me how they had gone to their bosses to volunteer information gleaned from or about their organization's customers. Two of them offered solutions...