Don’t agonize; agendize
The biggest pain points with meetings? Unclear agenda or focus People coming to the meeting unprepared Unclear roles and responsibilities Discussions that don't get to the heart of the matters Spending too much time on some topics and not enough time on others...
5 tips to avoid being a leader who “lies”
It’s hard to be good in a bad world. It may be even harder to tell the truth in a workplace full of liars. Lies, half-truths and deceptions run rampant in the workplace, according to Carol Kinsey Goman, Ph.D., an authority on body language in business and author of...
Dial Q for quiet…or query?
When are “passionate people driven by a common purpose” prone to silence? Probably not when they’re delivering Procter & Gamble’s well-known household brands to consumers around the world. But 200 P&G managers clammed up on a phone call with the recently...
Avoid undersharing at work
Oversharing—especially on Facebook, Twitter and YouTube —is an epidemic, if you believe some of the pundits. Undersharing, however, continues to be an insidious practice in the corporate world. Just consider these 7 habits: Sharing information “on a need-to-know...
Be decisive: Make big, bolder decisions
Just before the new book Decisive: How to Make Better Choices in Life and Work by Chip Heath and Dan Heath was released this spring, I decided I was going to pass it over. After all, I’ve read a lot on the topic. And I don’t agonize over decision-making. (Not that I...
“Be the saint in the room”
Kind, happy and compassionate workplaces and leaders will be the norm, not the exception, in the next generation, predicted Google’s Jolly Good Fellow and best-selling author Chade-Meng Tan. Meng, author of Search Inside Yourself: The Unexpected Path to Achieving...
5 ways to support work-force science to engage and change behavior
Busted! Thanks to the emerging field of work-force science, many work-force myths are starting to shatter. Remember these statements, which have been conventional wisdom for some of us? Nice guys finish last....Extroverts make the best salespeople....Compromises turn...
3 ways to be clear from a distance
Got clarity of distance? Clarity remains the “it” leadership skill. Bob Johansen, Patrick Lencioni and Karen Martin have all been emphasizing the need to explain goals and directions clearly. (Check out the blog post 3 tips for leading with clarity.) When you’re clear...
Food fight with the IRS
Food fight! Rumor has it that the US Internal Revenue Service (IRS) is examining the tax-free status of the free lunches that many Silicon Valley companies provide to their employees. Since it’s April 15—tax filing deadline day in the United States—it’s an appropriate...
