Want good outcomes? Ensure all team members feel psychologically safe  

Want good outcomes? Ensure all team members feel psychologically safe  

“Psych safety — is it really a thing?” the chairman of a public board once asked me as we prepared for a meeting.   A staff member had just relayed to him that a board member objected to the new seating plan. That’s because she was now placed next to a male board...

Stop talking about culture fatigue when the real issue is whiplash

Stop talking about culture fatigue when the real issue is whiplash

A PR person recently asked me to write about "culture fatigue." (Many PR people think I'm a working journalist instead of a leadership coach/consultant who writes and they pitch story ideas to me. However, I did train as a journalist.) "Culture fatigue" is not the...

How a mindset shift reduced tensions and reaps health benefits

How a mindset shift reduced tensions and reaps health benefits

By day I nap and chew on toys, By night I swing by King Street bars If you know the classic country song “Detroit City”, you might identify this as a riff of the melodic refrain, “By day I make the cars and by night I make the bars.” The new lines describe Nigel the...

Do humans need a boost from AI to be true professionals these days?

Do humans need a boost from AI to be true professionals these days?

You know it when you see it. Traditionally this line is associated with obscenity, based on the 1964 Supreme Court case, Jacobellis v. Ohio. Justice Potter Stewart wrote in his opinion, “But I know it when I see it….” This line also applies to professionalism. For...

Experiencing leadership churn? Here are 3 ways to manage it

Experiencing leadership churn? Here are 3 ways to manage it

Executives have the prerogative to switch out senior leaders, but they need to exercise caution. Otherwise, they and the entire organization will experience "leadership churn." That's basically turnover on steroids, creating disruptions and causing dominoes to fall...

How I accidentally tripled my accountability partners in a month

How I accidentally tripled my accountability partners in a month

Next summer, my primary accountability partner and I will celebrate 20 years of regular weekly check-ins. We only pause for vacations. So why with this successful working relationship, did I suddenly triple my accountability partners from one to three this June? The...

4 counterintuitive practices to make you a better leader

4 counterintuitive practices to make you a better leader

As a driver and a passenger, I dislike roundabouts, even though I know they are statistically safer than other intersections. Yet, even with my discomfort going counterclockwise, I didn't detect until recently my hypocrisy as a human being and leadership coach. Asking...